It used to be that every time I read the news about another company getting hacked, I got scared because our accounting practice has so much client personal financial information. That’s why when Digital Uppercut recommended a full security upgrade, including new workstations, patch management, stronger firewalls, software that’s so smart it actively defends against hacks, and a million-dollar ransomware guarantee I said Yes! I sleep better at night with Digital Uppercut protecting us.

Working with my old IT company, I felt like my business was walking a tightrope every day. Our server used to go down every couple of weeks, our backups failed often, and we kept getting spam and viruses. When my server finally crashed and our old I.T. guy was on vacation, we thought we lost all our data forever. That’s when I found Max and Digital Uppercut. We now have full data security, full backups locally and in the cloud, plus a new motherboard paid for by Dell! My business I.T. is now on solid ground with Digital Uppercut.

Our marketing company relies on PCs for our business work and Macs for creative, so making sure all our computers work together on our network is critical for us. Max and his team plan our I.T., monitor everything, make recommendations, and fix things before they break. Over the last 12 years, we’ve gone through two complete technology upgrades with Digital Uppercut, and our company could not have grown without them. Local users, remote users, Windows PCs and Macs all work perfectly together because of Digital Uppercut. Thanks, Max!

Our I.T. is really tricky because our environmental testing computers need to integrate with some very expensive and precise industrial diagnostic equipment. Most other I.T. companies ran away when they saw what we had to do. Thankfully, Digital Uppercut took on the challenge. They designed and built a better infrastructure, installed a new “learning” firewall, and set up reliable backups onsite and offsite. They were able to add hardware redundancy and at the same time consolidate our servers from 12 down to 8. Now, our I.T. Costs are lower and our reliability is higher thanks to Max and Digital Uppercut.

Our church runs the 1,000-seat Ambassador Auditorium in Pasadena where we hold large services and public events. Plus, we’ve got three other locations for our staff and clergy and other people who travel internationally. All our locations had their own separate networks and technology so there was no way to share data, collaborate or even talk reliably on the old phone system. Plus, our crowded public wifi at the auditorium brought down our live stream of our events!

It was a mess and if we were going to grow, we had to get this fixed!

Max Avrukin and his staff integrated all our locations and remote users into a single network, allowed us to share resources, worked with our VOIP vendor to set up a new phone system, built strong security with a new firewall, moved our email to the cloud and fixed the WiFi! We can finally run as a single, unified organization, and I can’t imagine where we would be had we not found Digital Uppercut.

Our business, which is the largest equestrian center in the Western USA, tracks and boards over 800 horses. Max and his staff have managed our servers, security, workstations and all our I.T. since 2004. During that time, we have gone through three full upgrades, installing new servers, workstations and software, with almost no downtime at all and never any data loss. Even during our big equestrian events, which happen three times a year and bring in thousands of riders and fans, our computers and network never miss a beat. And when we have a problem or question, Digital Uppercut is there in an instant to help. They are so good at what they do for us, and our business runs so smoothly, we don’t have to think about our I.T. any more. Digital Uppercut is the right choice for our company.

They Catch Problems Remotely Before They Become an Issue “In the past ten years, Digital Uppercut and their techs have been there for all our needs, from installing a full new network to answering questions such as, ‘Where do these wires that I disconnected from my internet go?’ They take care of all our tech needs quickly and efficiently, and as a business that is open seven days a week, they have never let us down. They take care of both of our locations’ network maintenance on a monthly basis. This has decreased any major tech issues entirely; they are able to catch any problems remotely before they become an issue (which in the past has created downtime for our business, as well as tech cost).
What makes Digital Uppercut truly unique is their ability to help you understand in layman’s terms what the problem is. In the past, my interactions with techs have been difficult because it seems like they are speaking another language. I really appreciate the time that their techs take to walk you through anything that you have to address yourself without making you feel like you are completely lost. They also always provide very prompt service. I have never waited more than 10 minutes for them to call me back when I am in need. They truly live up to their name. Thanks to Digital Uppercut, our doctors and staff have gone though two computer/server upgrades with little to no interruption in our very busy small office. They are able to conform to our needs while providing exceptional and professional service.”

These Guys Won’t Try to Sell You Hardware or Services You Don’t Need “Digital Uppercut was recommended to my firm by one of their clients. They were happy with their services, and now I know why. Max, Steve, and Omar are always very helpful, friendly, and fix our issues FAST. I was most pleased with their efficiency in setting up our new office when we separated from our prior law firm to form our own firm. It was a painless and seamless switchover, thanks to Digital Uppercut! There are many other things that I like about their services: fast response time, their extensive knowledge, and (unlike other tech support companies I’ve dealt with), these guys won’t try to sell you hardware or services you don’t need.”

“From the day we hired Digital Uppercut, we have had full confidence in your company’s capability. You have responded quickly and intelligently to any of our needs or request. You have stayed focused and made sure that our system was running correctly and was protected. On top of that, you have kept up with all the latest advancements in the IT and tech world to make sure that our system was more than adequate to handle our computing needs. My staff has high praise for your expert staff that is there when we need them. All and all, your company was the right choice for our company.”

“Max and his IT specialists installed our network server a few years ago and they did a great job. They determined the correct server for us and integrated everything seamlessly all in one day! Now Digital Uppercut supports our PCs and server, and I’ve referred them to several clients who are very happy. Fast service, very competitive pricing, and they stand behind all they do. Highly recommend this five-star company!”

“We should have called Digital Uppercut sooner. Their team took a thorough inventory of our current network and made suggestions on how to bring it up to peak operation and security. Now… our network is faster, more reliable and has made our company more efficient and productive! We love having a team of experts that are readily available both on and off site. Thank you Digital Uppercut.”