They Catch Problems Remotely Before They Become an Issue “In the past ten years, Digital Uppercut and their techs have been there for all our needs, from installing a full new network to answering questions such as, ‘Where do these wires that I disconnected from my internet go?’ They take care of all our tech needs quickly and efficiently, and as a business that is open seven days a week, they have never let us down. They take care of both of our locations’ network maintenance on a monthly basis. This has decreased any major tech issues entirely; they are able to catch any problems remotely before they become an issue (which in the past has created downtime for our business, as well as tech cost).
What makes Digital Uppercut truly unique is their ability to help you understand in layman’s terms what the problem is. In the past, my interactions with techs have been difficult because it seems like they are speaking another language. I really appreciate the time that their techs take to walk you through anything that you have to address yourself without making you feel like you are completely lost. They also always provide very prompt service. I have never waited more than 10 minutes for them to call me back when I am in need. They truly live up to their name. Thanks to Digital Uppercut, our doctors and staff have gone though two computer/server upgrades with little to no interruption in our very busy small office. They are able to conform to our needs while providing exceptional and professional service.”
Greg Pearl O.D. & Associates