“We have been partnered with Digital Uppercut in protecting and running our IT infrastructure for over 14 years. We have been approached by many other providers, but have never switched for the following reasons:

• Economical Solutions: They create a collaborative environment for finding the best economical solution based on your current situation. Good planning has saved us from poor equipment decisions. I would estimate these savings to be $3,000 to $5,000 per year.
• Top-Notch Security: They take a proactive approach to protection of your network, data, and infrastructure. One such product for us has been a phishing training email campaign to educate our network users about phishing scams. Before adding this service, we had one laptop user download a ransomware virus which cost us in excess of $1,000 to correct. I believe this new service has saved us over $10,000 in ransom fees these past two years.
• Proactive data backup and redundancy: Over the past 14 years, we have never been without service due to a hardware failure. They have made sure we have our systems functioning at all times. This alone has saved us tens of thousands of dollars of lost revenue.
• Remote Connection: Top-notch services techs remotely connect and correct most situations. In most instances, our support calls are handled within 10 minutes of them being recorded.
• Vendor Support: They coordinate with outside software vendors to implement new programs as requested. They will also review needed specs before purchase to ensure the need functionality will be obtained.

We highly recommend Digital Uppercut’s IT services, and know that they have saved us over tens of thousands of dollars in lost production, hardware planning, network continuity, and redundancy. We know that their approach to IT will save you money and lost time. We continue to partner with them and hope you will as well.”